With a career spanning more than two decades in HR leadership, Rachel brings a pragmatic, commercial, and values-driven approach to shaping the Group’s people strategy and culture. Her career reflects a consistent focus on enhancing the employee experience and optimising business growth through people.

Before joining Huws Gray, Rachel served as HR Director at the Nestware Group, where she transformed the role and influence of HR at Carpetright Ltd and played a pivotal part in delivering major change programmes across the Group. Her experience also includes senior HR leadership positions at Steinhoff UK Retail and Iceland Frozen Foods Ltd, as well as consultancy work for global brands such as Estée Lauder, where she led complex organisational transformation initiatives.

Rachel is recognised for her drive and ambition, combined with a collaborative leadership style, commercial acumen, and her commitment to creating a truly great place to work. She is deeply aligned with Huws Gray’s core values of fairness, integrity, expertise, teamwork and professionalism, ensuring that every people initiative supports the Group’s purpose and strengthens its culture.

Outside of work, Rachel enjoys walking, travel, great food, and spending time with her husband and two grown-up children. Guided by the principle that “Culture eats strategy for breakfast,” she brings energy, passion, resilience, and a human touch to every challenge.

Under her direction, Huws Gray continues to strengthen its people impact, fostering a culture of growth and inclusion while delivering lasting value for colleagues, customers, and stakeholders.